Privacy Policy

Last Updated: April 22, 2026

At Koralaya, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how Koralaya (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.koralaya.com (the "Site").

1. INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Credit card numbers (processed through secure, encrypted third-party gateways like PayPal or Stripe).

  • Order History: Details of the products you have purchased.

2. HOW WE USE YOUR INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your orders;

  • Screen our orders for potential risk or fraud;

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our premium products or services.

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Google Analytics: To help us understand how our customers use the Site.

  • Compliance with Laws: We may share your information to comply with applicable laws and regulations, or to protect our rights.

4. DATA SECURITY

The security of your personal information is important to us. We use industry-standard encryption and security protocols to ensure that your data is protected during transmission and storage. However, please note that no method of transmission over the Internet is 100% secure.

5. YOUR RIGHTS

Depending on your location (such as the European Union or California), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@koralaya.com or by mail using the details provided below:

Koralaya Support Team Phone: (+1) 607 301 3567

Address: 16277 Laguna Canyon Rd #D, Irvine, CA 92618, United States

Email: service@koralaya.com